Storm Damage Clean Up Gold Coast

Immediately. Immediately. Stormwater can cause damage within minutes, and mould can begin to grow within 24–48 hours. The longer water sits in floors, walls, or ceiling cavities, the greater the chance of lasting structural damage or health risks from bacteria and mould. Calling immediately allows us to extract water fast, limit the spread, and begin drying before more serious issues develop. A rapid response also helps support insurance claims with timely documentation.

Yes, if the water isn’t contaminated and we arrive quickly, carpets and underlay can often be salvaged. Time and water quality are the key factors. Clean rainwater can sometimes be extracted effectively, and carpets can be dried using floating techniques and air movers. However, if the stormwater is from gutters or drainage systems or has been sitting for too long, it may be unsafe or unsalvageable. We’ll assess the condition on-site and explain whether drying or replacement is better. Our goal is always to save materials when they are safe and cost-effective.

We use thermal imaging and moisture meters to detect hidden water in walls, subfloors, and cavities. Stormwater can easily seep into areas that aren’t visible, such as wall insulation, subfloor voids, or ceiling spaces. This hidden moisture can lead to timber rot, electrical hazards, or mould growth weeks later if left undetected. That’s why we go beyond surface drying and use specialist tools to inspect thoroughly. Once we identify trapped moisture, we apply targeted drying to restore those areas.

Yes. We provide drying logs, reports, photos, and service breakdowns to assist your insurer and support your claim process. We understand that storm damage can be overwhelming, so we simplify insurance. Our team documents the entire clean-up and drying process, including start dates, moisture readings, photos of affected areas, and equipment descriptions. These reports meet insurer standards and can significantly speed up claim approvals. We’re also happy to speak with your assessor if needed.

We service all property types, from homes and units to commercial, retail, industrial, and education facilities across the Gold Coast. Our team is experienced in handling everything from small residential clean-ups to large-scale commercial storm restoration. We adapt our approach based on the building size, use, and sensitivity, whether it’s a family home, a busy office, a childcare centre, or a warehouse. We also work after hours or in stages to minimise disruption in operational sites. No matter the property type, we’re equipped and ready to help.

Absolutely. Our technicians are IICRC-accredited, fully insured, and experienced in storm damage restoration. It means they’ve been professionally trained in water damage restoration, structural drying, mould prevention, and safety protocols. Being certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) ensures our work meets industry standards. We also carry full insurance for added peace of mind. When you hire Flood Fixers, you’re getting qualified professionals who stand behind the quality and safety of their work.