About Flood Fixers Gold Coast
Water damage restoration experts on the Gold Coast
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About Flood Fixers Gold Coast
Flood Fixers Gold Coast is a water damage restoration company with over 20 years of hands-on water damage restoration experience, providing complete water damage services from assessment, management and restoration. With a strong reputation for professional, fast, and reliable service, we’ve helped homeowners, commercial businesses and property managers across the Gold Coast recover from all kinds of water-related events, from storm flooding and roof leaks to burst pipes and plumbing overflows.
Our mission
We aim to restore homes and businesses to a safe, dry, and healthy condition with as little disruption as possible. Water damage can be very stressful for homeowners and businesses, so we aim to make the restoration process simple, fast, and handled with care. We’re committed to protecting your property and your peace of mind from the first call to the final report.
24-hour water damage restoration Gold Coast
Knowing how fast the weather can change on the Gold Coast as part of Queensland with tropical storms, flooding, and extreme winds, we know that water can strike your home or business anytime. As experts in water damage restoration services, we have 24/7 services across the Gold Coast.
Our story of how Flood Fixers became trusted flood recovery experts
Flood Fixers Gold Coast has a long-standing presence in the water damage restoration industry. We originally began as a carpet cleaning business offering emergency water extraction services. As Queensland’s unpredictable weather patterns became part of everyday life, we quickly saw a growing demand for flood clean-up and structural drying services from local homeowners.
Our early work included critical disaster recovery efforts across North Queensland, Townsville, and Brisbane, building the foundations of a team experienced in large-scale, high-pressure flood response. Over the past 20 years, the owners of Flood Fixers have been directly involved in clean-up operations following cyclones, significant flood events and catastrophic storm damage across the country, from the complete inundation of Townsville to repeated flood events in Brisbane and the Murray River flooding through Victoria into South Australia. That national-scale experience continues to shape how we manage complex remediation, safety compliance, and customer support.
Complete flood and water damage services
Over time, with intense rainfall, summer storms, and hidden water leaks becoming more common, homeowners and businesses turned to us for more than just water extraction. We gradually expanded our service offering to become a full-service water damage restoration company, helping with everything from first response to complete remediation.
Our services now include:
- Water damage restoration
- Emergency water extraction
- Flood clean-up
- Mould removal
- Storm damage clean-up
- Structural drying
- Water damage cleaning
- Wet carpet drying
Trusted help across the Gold Coast suburbs
Today, we support the local Gold Coast community by operating across all suburbs from Pimpama, Coomera, Helensvale, Arundel, Southport, Surfers Paradise, Broadbeach, Mermaid Waters, Robina, Burleigh Waters to Palm Beach, Currumbin, Tugun and Coolangatta.
We provide certified water damage services to homeowners, apartment owners, commercial offices, retail stores, schools, childcare centres, warehouses, and industrial facilities.
Flood Fixers operates branches across Australia, delivering the same high-quality service under the same trusted brand across the metropolitan areas.
As we’ve grown our business, one thing has remained the same: our commitment to helping people recover quickly, safely, and with care. We’re here to deliver fast, effective results and treat every customer how we’d want to be treated.
Staying at the forefront of water damage restoration
The science of water damage restoration is constantly evolving, and so are we. Flood Fixers Gold Coast combines decades of practical experience with a strong commitment to staying ahead of industry standards and technological advancements.
Our team regularly attends accredited training in structural drying, microbial remediation, and emergency water response, ensuring we deliver the safest, fastest, and most effective solutions available. Even after 20+ years in the field, we remain learners and innovators.
We invest in the latest equipment and drying systems to solve complex moisture problems quickly and reduce the risk of long-term damage.
Advanced heat drying systems
Targeted removal of bound moisture in structural materials. We use heat-drying systems to release moisture trapped deep inside timber, concrete, insulation, and wall cavities. This advanced method shortens drying time and prevents structural degradation and mould growth.
Commercial-grade dehumidifiers
Rapid evaporation and controlled drying environments. Our commercial-grade dehumidifiers and high-velocity air movers work together to extract moisture from the air and surfaces, speeding up the drying process while maintaining safe humidity levels indoors.
Thermal imaging cameras and digital moisture meters
Accurate identification of hidden water damage. We use thermal imaging cameras and pin less digital moisture meters to locate water that may be invisible to the eye behind walls, under floors, and within materials, ensuring no moisture is left behind.
HEPA filtration and air scrubbing systems
Safe removal of airborne mould spores and contaminants. HEPA-grade air scrubbers are used during cleaning and remediation jobs to trap airborne particles, including mould spores, bacteria, and dust, improving air quality and reducing health risks during restoration.
Eco-safe, hospital-grade antimicrobial treatments
Hospital-grade disinfection with people-safe solutions. We use plant-based and hospital-grade antimicrobial products that effectively eliminate bacteria, mould, and odours without introducing harsh chemicals into your home or workspace.
Certified, experienced & insurance-friendly
Every technician is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Microbial Remediation. We follow industry best practices, use commercial-grade drying systems, and document every job for your peace of mind — and your insurance company.
We work with major insurers and property professionals across the Gold Coast and can assist you throughout the claim process.
We make the insurance support process simple
Water damage is one of the most common reasons for property insurance claims, but navigating the process can feel overwhelming. We act fast to minimise damage, reduce costs, and give you the best chance of a smooth and successful insurance outcome.
We understand precisely what insurance assessors need to validate a claim. Our certified technicians provide detailed, real-time documentation throughout restoration, so you don’t have to worry about delays or missing information.
Moisture readings and digital drying logs to prove progress and validate the extent of water ingress
Before-and-after photographic evidence to support your claim visually
A clear scope of work reports outlining what was damaged, what was done, and why
Ongoing communication to keep you, your insurer, and your property manager informed
Optional direct billing to insurance providers (when accepted) to help ease your financial burden upfront
Assistance interpreting your policy and understanding the claimable components (e.g. structural vs. contents)
Our commitment to you
Flood Fixers Gold Coast knows that water damage is more than a property issue. It disrupts your life or business. That’s why we’re committed to making the entire restoration process as smooth, supportive, and stress-free as possible.
Our experienced team responds with urgency, communicates clearly, and works compassionately from the moment you call. We don’t just clean and dry; we help you regain control, restore safety, and confidently move forward.
Whether it’s helping you understand your insurance policy, explaining our drying process, or answering your questions honestly, we’re here to guide you every step.
We take pride in doing the job thoroughly and treating every customer with the respect, empathy, and professionalism they deserve.
Why customers choose Flood Fixers Gold Coast
- 24/7 emergency service across all Gold Coast suburbs
- Local team with extensive knowledge of regional risks and building types
- Fully certified in water damage restoration, drying, and mould remediation
- Trusted by commercial businesses, homeowners, property managers and real estate professionals
- Detailed reporting and support for insurance claims
- Safe, environmentally conscious treatments and cleaning solutions
- Decades of combined experience under the Flood Fixers brand
Call Flood Fixers for 24/7 water damage restoration services
Flood Fixers Gold Coast is available around the clock to respond to any water emergency. We know disasters don’t happen during business hours. That’s why we’re ready to help, day or night.